Please contact the terminal operator where your goods have arrived. Find out from your shipper which carrier (shipping line) your goods have arrived on. You should also check the berth window schedule
to see which terminal your shipping line or you can find the telephone number below for the applicable terminal operator.
Need more assistance? Consider hiring a freight forwarder. Freight forwarders are similar to travel agents for cargo. A freight forwarder is a party who ensures that goods move from point of origin to point of destination to arrive at the right place, at the right time, in good order and condition, at the most economic cost