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Privacy Policy

The contents of the Port Metro Vancouver website are provided for informational purposes only. Port Metro Vancouver does not warranty the accuracy, timeliness or completeness of the information contained within the Port Metro Vancouver website. Port Metro Vancouver assumes no responsibility for any errors or omissions in the information and makes no representations and disclaims all express and implied warranties and conditions of any kind including but not limited to warranties or merchantability, title, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The Vancouver Fraser Port Authority is committed to providing visitors with a web site that respects their privacy. This page summarizes the privacy policy and practices on the Port Metro Vancouver web site.

The Port Metro Vancouver web site does not automatically gather any specific personal information from you, such as your name, phone number or e-mail address. We would only obtain this type of information if you supply it by sending us an e-mail or registering in a secure portion of the site.

All personal information held or collected by Port Metro Vancouver is protected under the federal Privacy Act. This means that at any point of collection you will be asked for consent to collect your information, and you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information.

Port Metro Vancouver employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage. This software receives and records the Internet Protocol address of the computer that has contacted our web site, the date and time of the visit and the pages visited. We make no attempt to link these addresses with the identity of individuals visiting our site unless an attempt to damage the site has been detected.

Port Metro Vancouver does not normally use "cookies" to track how our visitors use this site or to determine sites previously visited. We will notify you before any cookies are used. (A "cookie" is a file that may be placed on your hard drive without your knowledge by a web site to allow it to monitor your use of the site).

Information on individual visitors is used by Port Metro Vancouver employees who need to know the information in order to respond to your request or to ensure the security of this system. We only share the information you give us with another government department if your inquiry relates to that department. We do not use the information to create individual profiles, nor do we disclose this information to anyone outside the federal government.

Feedback? Inquiry?

Contact Us

Questions or comments regarding this policy, or the administration of the Privacy Act at Port Metro Vancouver may be directed to the Access to Information and Privacy Coordinator by e-mail or by calling 604.665.9222.

If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner at www.privcom.gc.ca.

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