Job postings for Port Metro Vancouver (Vancouver Fraser Port Authority) http://portmetrovancouver.com/opportunities/jobs/Current.aspx http://backend.userland.com/rss <p style='margin: 0cm 0cm 0pt;'>Working with the Vancouver Port Metro Vancouver’s internal and external customers, the System Support Analyst works with the service desk to provide the following:</p> <p style='margin: 0cm 0cm 0pt;'> </p> <ul> <li> <div style='text-align: justify; margin: 0cm 0cm 0pt 36pt;'><span style='letter-spacing: -0.15pt;'>First and second level support and ensures that all problem tickets are followed through to resolution and provides customers with status updates.</span></div> </li> <li> <div style='text-align: justify; margin: 0cm 0cm 0pt 36pt;'><span style='letter-spacing: -0.15pt;'>Maintains and supports the tools used to record and follow through with customer reported problems.</span></div> </li> <li> <div style='text-align: justify; margin: 0cm 0cm 0pt 36pt;'><span style='letter-spacing: -0.15pt;'>Maintains, analyzes, troubleshoots, and supports desktop computer systems, hardware and peripherals.</span></div> </li> <li> <div style='text-align: justify; margin: 0cm 0cm 0pt 36pt;'><span style='letter-spacing: -0.15pt;'>Assists with support, monitors, and troubleshoots hardware and software problems.</span><span style='color: #000000;'>Monitors mail servers, creates user accounts and maintains security levels on databases.</span> </div> </li> </ul> <p style='margin: 0cm 0cm 0pt 18pt;'> </p> <p style='margin: 0cm 0cm 0pt;'> </p> <p style='margin: 0cm 0cm 0pt;'><span>As the successful ...</span></p> http://portmetrovancouver.com/opportunities/jobs/Current/10-07-09/System_Support_Analyst.aspx maryann.treffers http://portmetrovancouver.com/opportunities/jobs/Current/10-07-09/System_Support_Analyst.aspx c05d57e6-7bcf-41a6-9aa4-eb72dee11552 Fri, 09 Jul 2010 13:43:32 GMT